Privacy Policy

Vanessa Owen (“we”, “us”) is committed to protecting your privacy. This policy explains what we collect and how we use it.

Information we collect

We collect the information you give us when you place an order or contact us — your name, delivery address, email address and order details. Payment is handled securely by our payment provider; we do not store your card details.

How we use your information

We use your information only to process and deliver your order, to reply to your enquiries, and — if you have asked us to — to send occasional news about new cards and seasonal collections. You can unsubscribe at any time.

Sharing your information

We never sell your information. We share it only with the trusted services we need to fulfil your order, such as our payment provider and the postal service.

Your rights

You may ask us for a copy of the information we hold about you, or ask us to correct or delete it, by emailing hello@vanessaowen.com.

Contact

If you have any questions about this policy, please email hello@vanessaowen.com.